Frequently Asked Questions
Everything you need to know about our gear and giveaways
How do I enter the Vanlife Giveaways?
Every purchase made on our store automatically earns you entries into our current active giveaway. The number of entries is determined by the total dollar amount spent, as specified on each product page.
When will my order be shipped?
We typically process and ship orders within 3-5 business days. Once your package is on its way, you will receive a tracking number via email to monitor its progress.
Do you ship internationally?
Yes, we ship our gear worldwide. Please note that international shipping rates and delivery times vary by location, and customers are responsible for any local customs duties or taxes.
What is your return policy?
We offer a 30-day return policy for most unused and unwashed items. Please note that returning an item may result in the forfeiture of the giveaway entries associated with 그 purchase.
How are the giveaway winners selected?
Winners are selected through a legally compliant, third-party sweepstakes administrator to ensure total fairness and transparency. All winners are notified via phone and email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.