Returns & Exchanges
At Vanlife Giveaways, we want you to be fully satisfied with your gear; if you are not happy with your purchase, you can return eligible items within 30 days of delivery for a full refund or exchange. Please note that all giveaway entries associated with the original purchase will be voided upon the processing of your return.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.